Privacy Policy

Basic information on data protection

Data Controller	Lime Pilates Systems, SL
Purpose of processing	To manage and respond to information requests and/or enquiries that users send us via the contact form. To manage purchases made and the dispatch of orders. The legal basis for processing your data is the explicit consent of the Newsletter recipient.
Data	Identification data, contact data, personal characteristics data, data provided by data subjects, and user browsing data during their visit to the website.
Lawful basis for processing	Consent of the data subject at the time of submitting the form completed with their data.
Recipients of your data	Company staff and management, as well as the company responsible for website development and maintenance. The transport company responsible for delivering your order. We will not share your data with third parties, except where legally required (e.g., public authorities or courts).
Your rights	You have the right to access, rectify and/or erase your data, as well as other rights, as explained in detail in the additional information.
Additional information	You can consult the additional and detailed information on Data Protection later in this document.

Additional information

1. Data Controller

Identity: Lime Wellness Group, SL
Tax ID: ES-B71544373
Postal address: Recoletas, 2-4 31001 Pamplona (Navarra, Spain)
Email: info@limepilatessystems.com
Phone: +34 617629654

2. User data that will be processed by Lime Pilates Systems

Lime Pilates Systems will process the following categories of data:

Identification data: first name, last name, Tax ID, ID card or NIE.
Contact data: address, telephone number, email address.
Personal characteristics data: date of birth, age, sex, nationality.
Other information: data provided by data subjects in the open fields of the forms available on the Website.
User browsing data during the visit to the website.

Bank card details, as well as economic or financial data, insurance, earnings or income, will not be processed by Lime Pilates Systems, since these processes are carried out on the platforms of the payment or credit institutions, in the case of financed purchases.

If the user provides third-party data, they declare that they have the third party’s consent and undertake to provide the information contained in this Privacy Policy to the data subject who owns such data, holding Lime Pilates Systems harmless from any liability in this regard. However, Lime Pilates Systems may carry out the necessary checks to verify this fact and adopt appropriate due diligence measures, in accordance with data protection regulations.

3. Purpose of processing your data: information requests and/or enquiries, order management, website use

Lime Pilates Systems will process your data for the following purposes:

To manage purchases made on this website and the delivery of orders.
To carry out analysis on website use and to check user preferences and behaviour.
To manage the sending of satisfaction surveys based on the purchase made, in order to improve our customers’ experience.
To analyse your data in order to create user profiles that help define in greater detail which products may be of interest to you.
To manage and respond to your information requests and/or enquiries sent via the contact form.
To manage the sending of the information you request and, where appropriate, to provide you with offers on Lime Pilates Systems products and/or services in which you have expressed an interest.
To manage newsletter subscriptions and the sending of newsletters and commercial communications.

4. Lawful basis for processing: consent of the data subject

The legal basis for processing your data is obtaining the user’s consent. Therefore, Lime Pilates Systems requests your consent to process your data for the purposes described above, namely to manage and respond to the enquiries you send us. Such consent will be given when you complete and submit this form.
The legal basis for processing your data is the explicit consent of the recipient of the Newsletter and commercial communications from Lime Pilates Systems.

5. Data retention period

Lime Pilates Systems will retain the personal data you have provided to us as long as you do not request its erasure.

6. Recipients to whom we will disclose your data

The following parties may have access to your data:

Lime Pilates Systems staff and management.
The company in charge of website development and maintenance: Abity Comunicación Multimedia, SL.
The transport companies responsible for delivering your order will have access to: your name, address and contact phone number.
Public Administrations and competent national and/or European authorities, in the cases provided for by law (when there is a legal obligation).

The recipients indicated in this section may be located within or outside the European Economic Area, and any international data transfers are duly legitimised.

7. Use of cookies

We use cookies, web analytics services and social media plugins on our website to improve your browsing experience. To consult our cookie policy, click here

8. Your rights

Finally, we inform you that, if you wish, you may exercise the rights recognised by the GDPR 679/2016 for data subjects: access to your data, request rectification of inaccurate data, object to the processing of your data in certain circumstances, restrict processing, request erasure of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected, and data portability, by sending a written request to info@limepiltessystema.com and attaching a copy of your identity document.

9. Changes to the privacy policy

To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make the necessary changes to adapt them at any time to the legislation in force.

Last update: 16/02/2026